Van/Portland - Lunch & Learn From Busy to Better: Three Everyday Shop Problems You Can Solve with ChatGPT

NOTE: Have your laptop ready if you’d like to follow along, and use fictional examples for the exercises.

Presented by Rock Star Marketing
Vancouver/Portland Chapter Lunch & Learn | ZOOM ONLY

Tuesday, November 10, 2026
12:00 PM–1:00 PM Pacific

This meeting is online only via Zoom. There is no in-person gathering.

Grab your lunch, log in from your shop or office, and join your NWACA Vancouver/Portland Chapter for a practical, interactive conversation about using ChatGPT in your shop!

Running a shop means juggling customer questions, team training, and finding time to market your business. We’ll explore three everyday challenges and practice turning them into useful solutions you can take back to your team.

Clearer Customer Conversations
Turn technical inspection notes into explanations customers can understand. Practice writing a repair explanation, a customer text, and a thoughtful response to “Why does this cost so much?”

More Consistent Shop Processes
Get important steps out of people’s heads and into a process your team can follow. Explore how to create a vehicle drop-off procedure, a daily checklist, and a training exercise for a new service advisor.

Marketing That Sounds Like Your Shop
Start with a question your customers actually ask and turn it into an educational social media post, a short video script, and a helpful customer email.

Bring Your Questions—and Your Experience!

This will be a conversation, so come ready to share:

• What everyday shop problem would you like help solving?

• Have you tried ChatGPT? What did you use it for?

• What were your results? What worked well, and what needed improvement?

Whether you’re just getting started or already using ChatGPT, you’ll leave with practical ideas for clearer communication, more consistent processes, and useful marketing content. We’ll also practice giving clear instructions and reviewing responses for accuracy.

Have your laptop ready if you’d like to follow along, and use fictional examples for the exercises.

Join Our Zoom-Only Lunch & Learn:
https://us02web.zoom.us/j/85805195243

Meeting ID: 858 0519 5243

One tap mobile:
+12532158782,,85805195243#

Let’s connect, learn from each other, and make the busy work a little easier. We look forward to seeing you on Zoom!