Empowered Customers Approve More: Unleash the True Power of Your DVI W/ AutoTechIQ -Whatcom/Skagit Chapter

Empowered Customers Approve More: Unleash the True Power of Your DVI W/ AutoTechIQ 

Your Digital Vehicle Inspection (DVI) can be more than just photos and notes—it can be a powerful tool to educate customers, build trust, and increase approvals.

In this session, you’ll learn how to use your DVI process to improve communication, reduce friction, and help customers confidently say yes to recommended work. From drop-off to pickup, we’ll walk through how small changes in your process and visuals can lead to big results in ARO and customer experience.

What You’ll Learn:

• Why transparency leads to higher approvals
• How to shift from selling to empowering customers
• How to improve your DVI process from start to finish
• How visuals and notes can drive faster decisions
• The “5 W’s” customers need to say yes to recommended work

📅 Tuesday, April 14th 
📍 In-Person Location: 
Hotel Leo: Downtown
1224 Cornwall Avenue, Bellingham, WA 98225

🕕 6:00 PM - Social & Dinner (buy your own meal)
🖥 6:30 PM - Join via Zoom

Join Zoom Meeting:
https://us02web.zoom.us/j/89492692932

Meeting ID: 894 9269 2932
One-Tap Mobile:
(253) 205-0468