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VERSION:2.0
PRODID:-//ChamberMaster//Event Calendar 2.0//EN
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CALSCALE:GREGORIAN
BEGIN:VEVENT
DTSTART:20261114T160000Z
DTEND:20261115T010000Z
X-MICROSOFT-CDO-ALLDAYEVENT:FALSE
SUMMARY:Service Advisor Skills for Success
DESCRIPTION:Saturday - November 14\, 2026\n\n8:00am - 5:00pm\n\nClass Code: BD3491\n\nCost: $385 USD\n\n\n\nPart I\n\n Make Every Customer Feel Special - People do business with people\n Vehicle Intake - The walk around\, initial inspection and notes\n The Customer Interview - All methods of contact\, concerns\, special considerations and more\n Documentation and Communication - Best Practices\n The Repair Order - A Legal Document - "Cover the shop's assets"\n\nPart II\n\n\n Communicating with Technicians - Know your technicians\n The Value of Selling "Time" - It is perishable!\n Educating Is Our Job\n RO Size Matters\n Selling - Maintenance\, Diagnostic\, Time\, The Job\n Vehicle Delivery and Follow Up - Building the relationship\n\nClick Here to Get Registered
X-ALT-DESC;FMTTYPE=text/html:
\nSaturday - November 14\, 2026
\n8:00am - 5:00pm
\nClass Code: BD3491
\nCost: $385 USD
\n
\nPart I\n\n - Make Every Customer Feel Special - People do business with people
\n - Vehicle Intake - The walk around\, initial inspection and notes
\n - The Customer Interview - All methods of contact\, concerns\, special considerations and more
\n - Documentation and Communication - Best Practices
\n - The Repair Order - A Legal Document - &ldquo\;Cover the shop&rsquo\;s assets&rdquo\;
\n
\nPart II\n\n\n - Communicating with Technicians - Know your technicians
\n - The Value of Selling &ldquo\;Time&rdquo\; - It is perishable!
\n - Educating Is Our Job
\n - RO Size Matters
\n - Selling - Maintenance\, Diagnostic\, Time\, The Job
\n - Vehicle Delivery and Follow Up - Building the relationship
\n
\nClick Here to Get Registered
\n
\n
\n \;
LOCATION:Embassy Suites by Hilton Seattle Tacoma International Airport 15920 W Valley Hwy Seattle\, WA. 98188
UID:e.9183.5387
SEQUENCE:3
DTSTAMP:20261005T014604Z
URL:http://asanorthwest.memberzone.com/events/details/service-advisor-skills-for-success-5387
END:VEVENT
END:VCALENDAR